Below are some of the most common questions homeowners ask during their home renovation project, along with typical answers we might provide:
After discussing your requirements and carrying out a comprehensive survey, we will provide a detailed estimate covering labour and materials. Typically, a payments schedule is aligned with key milestones. We aim to be transparent about any potential extra costs should unforeseen issues arise.
It is not uncommon for hidden issues such as outdated wiring or structural challenges to be uncovered once work begins. Should this occur, we will discuss the situation with you immediately, present the available options, and provide revised cost estimates before proceeding.
We use experienced tradespeople and source materials from reputable suppliers. All work adheres to current building regulations and industry best practices, and regular quality checks are carried out throughout the project to ensure high standards are maintained.
We understand that your requirements may evolve during the project. Any changes can be accommodated, though they might affect the overall timeline and cost. We will discuss any proposed alterations with you, update the plans accordingly, and provide a revised quotation before proceeding.
We prioritise safety and aim to minimise disruption by establishing clear site protocols. This includes the use of temporary fencing, appropriate signage, and keeping the work area tidy. We also coordinate work schedules to reduce inconvenience for you and your neighbours.
Yes, we provide warranties on both the workmanship and the materials used, typically for a period of 12 months post-completion. Additionally, many of the supplied products come with their own manufacturer warranties, and we will supply you with all the relevant documentation.
We are happy to supply references from previous clients and can show you case studies or photographs of past renovations. This helps demonstrate our experience and the quality of our work.
We believe in maintaining clear and regular communication. You will receive progress updates, and we are always available to address any questions or concerns. Our goal is to ensure you feel informed and confident at every stage of the renovation.
